SERVPRO of Mt.Ephraim/Bellmawr helped me out when I needed them! They are efficient, knowledgeable and professional. They took the time to explain everything to me and answered any questions I had. I can not thank Keith and his crew enough for being thorough and reliable!

We recently had a flood in the basement. It occurred on the evening that my father passed away. As one would imagine it is a terrible day when a flooded basement in your family home is the best part of the day. I didn’t have access or the capacity to find the needed insurance information. Both Keith & Nick could not have been kinder to help us with the flood waters and to walk us thru the process. They were kind to my mom and respectful of the fact that our days were busy with funeral planning and worked with our schedule. On the final day when they picked up the equipment, Nick handed me a sympathy card. That kind gesture is the act of the kind of company that I can 100% recommend to family & friends.

It was really scary coming down to my nice finished basement and finding so much damage. After combing through all of the options for emergency cleanup, I found this SERVPRO. EACH SERVPRO STORE IS DIFFERENT. I went with this one because of good reviews and I was not let down. Keith and Nick were incredible. The work that Nick did with his team was very impressive. They were always on time, always extremely courteous, and did really great work. I HIGHLY RECOMMEND!  

These experts have saved us several times!! The crew is experienced, pleasant and extremely knowledgeable. Extremely happy with their service. I would highly recommend.  

2

I had a bathroom sink leak which damaged the bathroom and a bedroom on the floor below. I reached out to SERVPRO late at night, they answered the call, and had a team to my property shortly after. They walked me through the entire process, helped deal with my insurance company, and documented everything. Thanks to them, the damage was limited and several items I thought would be completely lost were able to be salvaged. I can't thank Keith and his team enough!

I had a bad water leak from my HVAC system in my basement. They talked me through the issue on the phone to stop the leak and then came out first thing in the morning. They came the next 5 days in a row to make sure every part of my basement was clean from the floors, the steps, and book shelves. They didn't rush the job just to move on to the next, they made sure it was done right. Not only did they fix that issue, but as they looked through everything, they noticed potential issues with my pipes that could potentially cause more issues. They let me know about them so I could get them taken care of before something worse happened. Absolutely recommend SERVPRO Mt Ephraim Bellmawr is you have any type of emergency and need the piece of mind it will get fixed.

Job Number: 2117372

What is the primary reason for the score you gave?

Keith and entire SERVPRO Mount Ephraim/Bellmawr team were outstanding. From the moment he entered my home I felt like I had a caring big brother to help me through this very stressful process.

How likely is it that you would recommend SERVPRO© to a friend or colleague?

10=Extremely likely

I didn't know what to do when my basement flooded so I did a quick google search for flooded basements and the first google result was SERVPRO so I looked at their reviews and saw they did great work and called. Next thing you know SERVPRO showed up on time plus they were very professional. They did an excellent job and I would recomend them to anyone who has any water damage to their home.  

Keith was wonderful! His company did a great job, and he was very helpful and knowledgeable with everything, including dealing with our home owners insurance. In a very stressful situation, he helped ease our nerves. We are grateful!

I was very pleased with the service I received.  

The guys were great.  Very happy, Thanks!

They came into my house late on a Friday evening. Pumped out the water... wiped and sterilized everything from the doorknob in, and set up enough fans to have my home hovering lazily an inch above the ground. Over the next two days they were in and out verifying anything further that needed to be tossed and that everything remaining was dry and clean. They were professional, polite, and I would use them again in a snap.

Keith was wonderful! His company did a great job, and he was very helpful and knowledgeable with everything, including dealing with our home owners insurance. In a very stressful situation, he helped ease our nerves. We are grateful!

They were great! Thanks for all the help you made it simple.

They were great! Thanks for all the help you made it simple.

Coming home the last thing I wanted to deal with was a squishy carpet and horrendous odor in our basement. I called SERVPRO of Mount Ephraim told them the situation and they said “No problem”. They were out working on my basement within hours and it was drying by the end of the day (I had a cracked sewer pipe). The work to put back my basement was done neatly and quickly. I tell all of my friends, if they have any issues, call SERVPRO of Mount Ephraim/Bellmawr.

Wanted to drop you a quick note thanking you guys for helping us out during our time of need. After coming home from work and finding our finished basement wet from a broken sump pump line we were not sure what to do and was not how I wanted to start my evening. You were just as advertised efficient, effective, thorough and great to work with. Thanks for getting our home back for us.

ER

Called them early on a Sunday morning to restore my flooded basement and spoke with them immediately and they were there in a couple of hours. They were very professional in getting my basement restored and basically the mantra was **do everything and anything that was needed to restore my home**. I really appreciated this as I had just returned from a 16-hour international flight to find this mess but all was restored quickly and efficiently. Thanks again!